Carrier Occupant App

3 Minute Read

| Overview

| Downloading and accessing the Carrier Occupant App

You can access the download page for the Carrier Occupant app in two ways.

You can either use the welcome email received below:

Or you can access your respective app store and search and locate the app as below (Occupant App Carrier on Android, Carrier Occupant App LS on Apple iOS):

 

• Click install to install the App and click open to access the App.

The App login Screen is displayed.

• Enter the email ID. and password to access the app.

As a first-time user,

• Click the Forgot Password option to create a password. 

The one-time password (OTP) to set a new login password prompt screen is displayed.

• Locate the OTP received via email.

• Enter the received OTP in the fields provided.

The Set new password screen is displayed.

• Enter the new password and click Set.

The login screen is displayed

• Enter the email and the newly set password and click Sign In.

The assigned zones information screen is displayed.

| Accessing and Controlling the Zones

From the zones information screen,

• Click the zone to access the zone.

The zone information screen is displayed with the desired temperature slider, status, last update, and vacation information.

• Use the desired temperature slider to modify the desired temperatures to suit your preferred comfort condition.

The screen displays the message to override the existing priorities.

• Click yes to confirm the change.

The same applies for both heating and cooling desired temperatures as below:

The desired temperatures are modified as below.

| Setting Vacation for Zones 

To set vacations for the zones.

• Click the add vacation icon.

The add vacation window is displayed.

• Enter the vacation name, and select a date or date range.

• Click Save to confirm the vacation.

The vacation gets created.

| Other Actions

From the Carrier Occupant App, a few other actions can also be performed.

From the zones screen,

• Click the menu icon to access the other available options.

• Click the profile option to access and modify the profile details as shown below.

• Click the change password option to modify the password.